Terms & Conditions

snippet within double quote

Last Updated: 10/04/2025

Welcome to Vinayak Stationery! These Terms and Conditions govern your use of our e-commerce platform for purchasing stationery items. By accessing our website and placing an order, you agree to comply with these terms. Please read them carefully.

1. General Terms

  1. Acceptance of Terms:

    • By using our website or placing an order, you confirm that you accept these Terms & Conditions.

    • Vinayak Stationery reserves the right to modify these terms at any time.

  2. Eligibility:

    • You must be at least 18 years old or have parental consent to make a purchase.

2. Ordering & Payment

  1. Product Availability:

    • All items are subject to availability. If a product is out of stock, we will notify you.

      Item color or size may vary as items displayed in the website color varies screen to screen (Monitor or mobile screen)

  2. Pricing & Payment:

    • Prices are listed in [Indian rupee , INR] and are inclusive of taxes unless stated otherwise.

    • We accept payments via Credit/Debit Cards, UPI, Net Banking, and other digital payment methods.

    • COD and Prepaid both available.

  3. Order Confirmation:

    • You will receive an order confirmation email once payment is successful.

    • If there are any discrepancies, contact us within 24 hours.

3. Shipping & Delivery

  1. Shipping Policy:

    • We ship across entire North-East region

    • Delivery times vary based on location (typically1-7 business days).

  2. Shipping Charges:

    • Shipping charges are displayed during order process and before payment.

    • Additional charges apply for expedited shipping.

  3. Delivery Issues:

    • If a package is tempered or damaged, notify us within 24 hours of delivery for resolution.

4. Returns & Refunds

  1. Return Policy:

    • Items must be returned unused and in original packaging within 3 days of delivery.

    • Open packages or loose items cannot be returned.

  2. Refund Process:

    • Refunds will be processed within 5-7 business days after return approval.

    • Return charges may apply on some items.

5. Privacy & Data Security

  1. Personal Information:

    • We collect data (name, address, phone no details) only for order processing.

    • Your information is secured and not shared with third parties without consent.

  2. Cookies & Tracking:

    • Our website uses cookies to enhance user experience.

6. Limitation of Liability

7. Governing Law & Dispute Resolution

8. Company & Contact Information

Business Name: Vinayak Stationery
Registered Address: ABC, Tarun Nagar, Bye lane 5, Guwahati - 781005, Assam
Customer Support Email: info@vinayakstationer.in
Phone: +91 6901007265

By shopping with Vinayak Stationery, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing us!